What is the microsoft business contact manager

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Recently, several of Microsoft Office subscribers have asked us at xRM what Business Contact Management is after a representative at Microsoft recommended it as a possible solution for their customer relationship management CRM needs. Small business owners frequently use Outlook as a central place for storing information, both personal and business.

This innovative add-on makes it easier for users, specifically for small business owners, to manage their business relationships more effectively, while still giving them the option of storing their personal data, like calendars, in Outlook itself. Overall, Business Contact Manager for Outlook is helping business owners improve their customer service, sales, and marketing. Business Contact Manager comes with a free SQL database that holds 10GB in storage and is responsible for managing interactions between potential and current customers by organizing customer accounts via keeping track of emails, documents, and phone calls.

Microsoft released the first version of Business Contact Manager in , but now there is a version which actually provides more tools to the user. In this version, you can connect your Contact records with the Account records, which lets you see how your business relationships develop over time.

Another great feature is the customizable business forms. The ability to modify your forms lets you dictate how your data is organized.

Another great attribute this tool provides is synchronization. Business Contact Manager lets you view and edit your business contacts from Outlook, SharePoint, or Windows Live Contacts, while keeping record of any changes made to a contact. Business Contact Manager can help you stay on top of the sales cycle. For instance, you can set up your own rules as to how a lead should be pursued and the system will prioritize them for you so that you can focus on the most important task first.