Seattle light utility discount program

For more information and to see if your services are impacted, please visit the atyourservice. We're here to help. SPU has several financial assistance resources available, including flexible payment plans, utility discounts, and emergency bill assistance. You can help by donating to the Community Donation Fund. But as things begin to return to normal, so will our billing practices.

Paying what you can today will make your bill more bearable down the road. We're here to help you avoid future fees or shutoffs. SPU has several financial assistance resources available. Please note that many programs may have different requirements and eligibility processes from those used by UDP. Submitting an application does not guarantee benefits or an expedited process if your household is subject to disconnection. The average time customers are on the program once approved is two 2 years for non-senior households, and three 3 years for senior-only households.

After two 2 years, customers are required to re-certify that they are eligible for the program. Customers who are ready to re-certify will receive a robo call and re-certification "card" in the mail.

Once contacted, customers must call the UDP office within five 5 business days to begin the recertification process by completing a re-certification form with updated household status, including providing supporting documents.

Customers who move to another residence or another unit in the same building can stay on the Utility Discount Program. Once that is done, please call the Utility Discount Program at to request your discount be applied to your new address.

Your application will be reviewed and processed. If your application meets the eligibility requirements below, your household will be enrolled in UDP. Call to talk through options for payment plans and other assistance. Outages Crews will continue to work around the clock to restore power in the case of an outage. Planned outages will still take place, and our teams are dedicated to providing you with as much advanced notice as possible. For outage preparation tips, visit our blog.

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