Kris patch

This Kris mini-icon is the one used in the patch, and is pictured in the original post. You can post now and register later. If you have an account, sign in now to post with your account. Note: Your post will require moderator approval before it will be visible.

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Share More sharing options Followers 1. Reply to this topic Start new topic. Recommended Posts. Posted May 25, edited. Percentage of Scheduled Maintenance Activities Missed — The number of scheduled maintenance activities related to company devices workstations, network equipment, servers that did not take place on or before their scheduled date as a percentage of all maintenance activities scheduled to occur over the same period of time. IT Service Desk — Mean Service Request Resolution Time All Levels — The average amount of time measured in minutes required for the IT support team to resolve, or close, an IT support request, measured from the time that the ticket or request is submitted by an employee until the issue has been resolved and formally closed.

A service request is considered opened immediately upon reception regardless of whether or not the request is acknowledged. Number of Instances Where Network Bandwidth Utilization Exceeded Threshold — The total number of instances during the measurement period where network bandwidth capacity exceed a defined threshold identified through network testing and monitoring at which the network begins to exhibit request delays, low transmission speeds, etc.

Number of Instances Where Network Hardware Utilization Exceeded Threshold — The total number of instances during the measurement period where network hardware capacity exceed a defined threshold identified through network testing and monitoring at which the network begins to exhibit request delays, low transmission speeds, etc.

Percentage of Applications Running without a Current Service Level Agreement — The number of applications currently running on company workstations or devices that are NOT governed by an explicit, documented service level agreement SLA , which states the parameters and standards of service to be delivered by the application, as a percentage of all applications currently running.

Number of Disputes with IT Vendors — The total number of formal disputes that took place between the company and IT-related vendors over the last 3 months.

Percentage of Systems Undergoing New Releases — All Systems — The total number of application or systems where a new release was completed or attempted by the IT function during the measurement period as a percentage of total systems managed. Percentage of Unsuccessful Releases — The number of releases rolled out by the IT function to company devices or workstations that must be rolled back i.

Percentage of Systems Undergoing Changes — All Systems — The total number of application or systems where a new change was completed or attempted by the IT function during the measurement period as a percentage of total systems managed. Percentage of Unsuccessful Changes — All Levels of Impact — The number of changes rolled out by the IT function to company devices or workstations that must be rolled back i.

Percentage of Changes Considered Emergency Changes — The number of changes, or patches, to systems, devices and applications that are considered to be an emergency as a percentage of changes made over the same period of time. Percentage of System Releases Not Mirrored on Backup Systems Within 24 Hours Following Launch — All Systems — The number of releases that were successfully launched to the live environment that were not mirrored on backup systems within 24 hours following the successful launch as a percentage of total changes successfully performed during the measurement period.

Percentage of System Changes Not Mirrored on Backup Systems Within 24 Hours Following Launch — All Systems — The number of system changes that were successfully launched to the live environment that were not mirrored on backup systems within 24 hours following the successful launch as a percentage of total changes successfully performed during the measurement period.

Number of IT Projects Canceled After Kick-off Within Last 6 Months — The number of IT projects that were cancelled at some point following the initial project startup due to lack of alignment with corporate strategy or planning over the last 6 months.

Percentage of IT Projects That Exceeded Budget — The number of IT projects that exceed the initially developed budget parameters as a percentage of total IT projects completed over the same period of time. Percentage of IT Projects Reworked Due to Misaligned Requirements Within the Last 90 Days — The number of IT projects that, within the last 90 days, required re-scoping or re-prioritization due to business requirements that were not clearly defined, or were not sufficiently reviewed by key stakeholders prior to project launch as a percentage of total IT projects running.

IT Budget Variance Actual vs. Budgeted — The difference in planned i. Percent Change in Number of Website Visits — Month over Month MoM — The percent difference in the total number of users that visited the website through all channels organic search, paid search, direct, referral, etc.

Bounce Rate — The number of users that view only one web page when visiting the site before exiting i. A high Bounce Rate can indicate that the website is not sufficiently designed to lead users to other locations around the website. I myself tend to make mistakes with xDelta, it's a little confusing. Please make sure you made no mistakes while patching. Make sure your Base Rom isn't corrupted. Beyond that I admit, I don't know what it could be You can post now and register later.

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